Emergency Resources
There will be times when you have exhausted all available resources and coping strategies. When you need urgent support that can not wait for your scheduled therapy appointment, there will be people who are ready to help.
Speak to a clinician at University of Rochester-24/7
URMC Crisis Call Line/Mobile Crisis Team/Brighter Days (adult & pediatric): 585-275-8686
24/7 Suicide Hotline: 988
Finger Lakes Region- Lifeline: 211
Crisis Text Line: Text HOME to 741741
Rochester Regional- Behavioral Health Access and Crisis Center: 585-368-3950
Affinity Place Respite Services: 585-563-7083
24/7 Free National Hotline for Pregnant and New Moms (in English and Spanish): Call or text 1-833-TLC-MAMA (1-833-852-6262). TTY users can use a preferred relay service or dial 711 and then 1-833-852-6262.
“Project HEAL provides free, impartial, culturally-competent, and compassionate 1-hour phone assessments to anyone in the U.S. who believes they (or their child) might have an eating disorder. They will receive comprehensive 8+ page document with diagnosis, treatment recommendation, and referrals. We will also offer enrollment to one of our other three programs if applicable.”
Free Eating Disorder Assessment
Emotional Support
Emotional support comes in many different forms, and is an important part of recovery. If you would like to attend a support group or need someone to listen, here are some resources in Rochester:
NAMI Rochester Mental Health Peer Support (support from local peer specialists who also have mental illnesses)
NAMI Rochester Support for Families (confidential support group for families of people with a mental illness)
Affinity Place Warmline: 585-563-7470
Self-Help Drop-In Center and Warmline: 585-454-3530
Rochester Alcoholics Anonymous (AA): 585-232-6720
Rochester Narcotics Anonymous (NA): 585-235-7889
Creative Wellness Coalition Support Groups: 585-325-3145 x144
Mental Health Association’s Family Support Service: 585-325-3145 x117
Mental Health Association’s Peer Support Service: 585-325-3145
Have Fun
Have Fun (Kids)
Get Outside
Being outside and seeing nature has been evidenced to help fight symptoms of anxiety and depression. Here are some ideas for nature and adventure in the Rochester area:
High Falls of the Genesee River
Rochester’s Magical Fairy Trail
Tinker Museum & Hansen Nature Center
Getting out of the house and around people is a powerful way to fight both anxiety and depression. Here are some places you can go to read a book in public, or practice meeting new people:
Do Something Random
Taking classes and learning something new can engage our creative energies and shift our thoughts. Starting a new hobby also gives us another coping skill in our toolbox for when times are difficult.
Memorial Art Gallery- Creative Workshops
Hochstein School of Music and Arts
Rochester Museum & Science Center
Learn Something New
Stay Active
Staying active is an important part of taking care of our bodies and our minds. Exercise or recreation can improve mood, and can give you an opportunity to meet people who share your interests.
Yoga with Sara Beth on YouTube
Recreation and Community Centers
RocVentures Indoor Climbing Center
Gliding Stars of Rochester (Adaptive)
Strike Back Martial Arts (Adaptive)
EquiCenter Therapeutic Riding (Adaptive)
SportsNet (Adaptive)
Never Say Never Horseback Riding (Adaptive)
Get Creative
Creative Wellness Opportunities at the Rochester Mental Health Alliance
At Classes at Flower City Arts
Giving back can be a powerful way to increase self-efficacy and self-confidence, especially if you are struggling with anxiety and/or depression. Here are some Rochester-area volunteer opportunities to check out:
St. Joseph’s Neighborhood Center (provides medical and mental health treatment for those uninsured/underinsured)
City of Rochester Volunteering
Maple Farm Sanctuary (rescued animals)
Lots of Food (also a great resource if you are in need of food)
Give Back
Play with Animals
Rochester Autism Resources
The Autism Helpline - Hours 8AM – 5PM, Monday through Friday for any reason 1-866-AUTISM-4
Family Navigator Service @ GAC/AutismUp
Additional Resources: Click link for overview of programs
Cerebral Palsy Rochester
Happiness House
Prime Care
SAGE Rochester
Room to Bloom
LIS Mindcare: Dr Sugarman
Dr. Dan Mruzek
Rochester Rehab
Holy Childhood
Workshops (ex: documentation for ASD/IEPs, caregiver burnout, self-care, resources)
Parent Meetups in English and Spanish
Sibshops: Sibling
Grandparent Meetup